Quiz | CallRail Process First Name Last Name 1 What should you do if the computer doesn't have speakers? A. Skip listening to the calls B. Use headphones C. Turn up the volume D. Ask a colleague to listen instead 2 What should you do if there's a problem with how an employee handled a call? A. Ignore it B. Reprimand the employee publicly C. Download the file and send it to the employee with feedback D. Delete the call recording 3 Who must be attached to the message when sending feedback about a problematic call? A. Only Frank B. Only SanJuana C. Both Frank and SanJuana D. The employee's direct supervisor Submit
