Quiz | Front Desk Duties - Making Appointments First Name Last Name 1 What is the first step in making an appointment? A. Search for the patient by last name B. Verify insurance information C. Double-click the appropriate timeslot D. Fill out the appointment card 2 What information must be verified and added if missing when making an appointment? A. Insurance and emergency contact B. Address and phone number C. First and last name, address, phone number, and insurance information D. Referral source and email 3 What should be done after verifying all necessary information when making an appointment? A. Confirm the treatment plan B. Change the appointment type to the correct type and save C. Check the patient's previous balance [radio question3 use_label_element "D. Fill out and submit]